Region Marketing Manager, Tire Pros (West Region)
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.
S.
and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.
Position Description:
The primary responsibility of the Regional Marketing Manager is to aid in the development of the annual marketing plan and budgets for franchisees within their assigned region, including both local and regional campaign execution and measurement.
In addition, the Regional Marketing Manager will provide ongoing consultation and value through ongoing media plan audits and make recommendations for improving ROI, increasing brand awareness and driving more traffic to stores through marketing strategies including:
tracking, allocating and exhausting manufacturer cooperative funds in unison with incremental marketing budget management, expand and develop marketing campaigns to grow customer count and overall gross profit, creative development and brand management, strategic alignment with Approved Vendor marketing programs.
The Regional Marketing Manager will also work directly with the Marketing Sr.
Manager Marketing and the Retail Marketing Specialist to help develop strategies to meet key corporate goals, including driving brand awareness and increasing traffic and retail sell-out within their territory.
RESPONSIBILITIES Marketing Oversee a particular area, product or service within the larger marketing strategy.
Involves managing development or delivery (or both).
Marketing Execution Deliver specified outcomes and provide others with expert advice while working within established marketing programs.
Information and Business Advice Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
Promoting Customer Focus Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong customer relationships.
Customer Relationship Management / Account Management Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Brand Positioning Manage the alignment of all the elements of the brand positioning with the brand strategy and the marketing goals.
Stakeholder Engagement Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
TASKS Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Formulate, direct, or coordinate marketing activities or policies to promote products or services, working with advertising or promotion managers.
Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Compile lists describing product or service offerings.
Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
Consult with product development personnel on product specifications such as design, color, or packaging.
Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.
Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.
Consult with buying personnel to gain advice regarding environmentally sound or sustainable products.
Initiate market research studies or analyze their findings.
Conduct economic or commercial surveys to identify potential markets for products or services.
Confer with legal staff to resolve problems, such as copyright infringement or royalty sharing with outside producers or distributors.
Recommend modifications to products, packaging, production processes, or other characteristics to improve the environmental soundness or sustainability of products.
Advise business or other groups on local, national, or international factors affecting the buying or selling of products or services.
Select products or accessories to be displayed at trade or special production shows.
Develop business cases for environmental marketing strategies.
Integrate environmental information into product or company marketing strategies, policies, or activities.
BEHAVIORAL COMPETENCIES Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals.
For example, stays focused on plans and improvises in response to changes, including risks and contingencies.
Aligns own team's work with other workgroups'.
Looks ahead to determine and obtain needed resources to complete plans.
Business Insight Applies knowledge of business and the marketplace to advance the organization's goals.
For example, leverages insights to shape and drive critical initiatives.
Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.
Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner.
Demonstrates a deep interest in others' comments.
Creates rich documents and reports.
Drives Results Consistently achieves results, even under tough circumstances.
For example, emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors.
Provides assistance or encouragement to help others over obstacles.
Collaborates Builds partnerships and works collaboratively with others to meet shared objectives.
For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided.
Confronts and challenges 'us vs.
them'; shows strong appreciation for others' efforts toward shared goals.
Customer Focus Builds strong customer relationships and delivers customer-centric solutions.
For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs.
Cultivates Innovation Creates new and better ways for the organization to be successful.
For example, motivates others to find new and better ways to address challenges; provides support and resources for promising ideas.
Encourages people to incorporate varied perspectives to strengthen the innovation process.
Balances Stakeholders Anticipates and balances the needs of multiple stakeholders.
For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders.
Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.
Builds Networks Effectively builds formal and informal relationship networks inside and outside the organization.
For example, engages with a wide network, across many functions, disciplines, and business units, to add value to organizational efforts.
Leverages a wide network to provide insight and influence outcomes.
Interpersonal Savvy Relates openly and comfortably with diverse groups of people.
For example, recognizes even subtle social cues and nimbly responds to others' needs and preferences.
Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration.
Builds rapport with ease.
Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations.
For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective.
Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.
Decision Quality Makes good and timely decisions that keep the organization moving forward.
For example, knows when to act independently and when to escalate issues.
Integrates various inputs, decision criteria, and trade-offs to make effective decisions.
Typically makes good independent decisions.
SKILLS Action Planning Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Commercial Acumen Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
Data Collection and Analysis Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.
Assessment Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Brand Management and Development Works with guidance (but not constant supervision) to maximize a brand's impact and market value by managing and developing all aspects of the brand.
Presentation skills Uses comprehensive knowledge and skills to communicate with other people independently while providing guidance and training to others on speaking in a clear, concise and compelling manner.
Managing Change Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
Verbal Communication Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
Planning and Organizing Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Maintains the Relationship Uses comprehensive knowledge and skills to act independently while guiding and training others to continuously provide effective solutions and value to the client's organization.
Communicates successes and challenges.
Makes measurable contributions.
Monitors client value perception Manages Buyer Indifference Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
Acknolwedges indifference.
Identifies new needs or opportunities.
Probes for relevance to proceed.
Probes to understand indifference Navigates Customer Challenges Operates as a recognized expert to navigate conversations in which the customer is frustrated or unhappy with the organization.
Typically known as a subject matter authority.
Assists multiple customers simultaneously.
Defuses customer tension.
Explains and addresses customer issues.
Keeps promises made to the customer.
Listens nondefensively to angry/upset customers.
Offers appropriate goodwill gestures.
Prepares for commonly encountered customer challenges Strengthens Customer Connections Operates as a recognized expert to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences.
Typically known as a subject matter authority.
Acknowledges what the customer says.
Affirms the customer's choices.
Appreciates what the customer does, Assures the customer of the organization's commitment.
Avoids technical or industry-specific jargon.
Chooses customer-focused words and phrases.
Connects on a personal level.
Demonstrates a willingness to help customers.
Transitions a customer to another service provider.
EXPERIENCE General Experience Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years) Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free WorkplaceTo review our Privacy Policy, click here.
Shift Type:
Job ID:
R25539-1 Recommended Skills Account Management Adaptability Auditing Brand Awareness Business Planning Business Processes Estimated Salary: $20 to $28 per hour based on qualifications.
S.
and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.
Position Description:
The primary responsibility of the Regional Marketing Manager is to aid in the development of the annual marketing plan and budgets for franchisees within their assigned region, including both local and regional campaign execution and measurement.
In addition, the Regional Marketing Manager will provide ongoing consultation and value through ongoing media plan audits and make recommendations for improving ROI, increasing brand awareness and driving more traffic to stores through marketing strategies including:
tracking, allocating and exhausting manufacturer cooperative funds in unison with incremental marketing budget management, expand and develop marketing campaigns to grow customer count and overall gross profit, creative development and brand management, strategic alignment with Approved Vendor marketing programs.
The Regional Marketing Manager will also work directly with the Marketing Sr.
Manager Marketing and the Retail Marketing Specialist to help develop strategies to meet key corporate goals, including driving brand awareness and increasing traffic and retail sell-out within their territory.
RESPONSIBILITIES Marketing Oversee a particular area, product or service within the larger marketing strategy.
Involves managing development or delivery (or both).
Marketing Execution Deliver specified outcomes and provide others with expert advice while working within established marketing programs.
Information and Business Advice Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
Promoting Customer Focus Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong customer relationships.
Customer Relationship Management / Account Management Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Brand Positioning Manage the alignment of all the elements of the brand positioning with the brand strategy and the marketing goals.
Stakeholder Engagement Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
TASKS Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Formulate, direct, or coordinate marketing activities or policies to promote products or services, working with advertising or promotion managers.
Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Compile lists describing product or service offerings.
Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
Consult with product development personnel on product specifications such as design, color, or packaging.
Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.
Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.
Consult with buying personnel to gain advice regarding environmentally sound or sustainable products.
Initiate market research studies or analyze their findings.
Conduct economic or commercial surveys to identify potential markets for products or services.
Confer with legal staff to resolve problems, such as copyright infringement or royalty sharing with outside producers or distributors.
Recommend modifications to products, packaging, production processes, or other characteristics to improve the environmental soundness or sustainability of products.
Advise business or other groups on local, national, or international factors affecting the buying or selling of products or services.
Select products or accessories to be displayed at trade or special production shows.
Develop business cases for environmental marketing strategies.
Integrate environmental information into product or company marketing strategies, policies, or activities.
BEHAVIORAL COMPETENCIES Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals.
For example, stays focused on plans and improvises in response to changes, including risks and contingencies.
Aligns own team's work with other workgroups'.
Looks ahead to determine and obtain needed resources to complete plans.
Business Insight Applies knowledge of business and the marketplace to advance the organization's goals.
For example, leverages insights to shape and drive critical initiatives.
Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.
Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner.
Demonstrates a deep interest in others' comments.
Creates rich documents and reports.
Drives Results Consistently achieves results, even under tough circumstances.
For example, emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors.
Provides assistance or encouragement to help others over obstacles.
Collaborates Builds partnerships and works collaboratively with others to meet shared objectives.
For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided.
Confronts and challenges 'us vs.
them'; shows strong appreciation for others' efforts toward shared goals.
Customer Focus Builds strong customer relationships and delivers customer-centric solutions.
For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs.
Cultivates Innovation Creates new and better ways for the organization to be successful.
For example, motivates others to find new and better ways to address challenges; provides support and resources for promising ideas.
Encourages people to incorporate varied perspectives to strengthen the innovation process.
Balances Stakeholders Anticipates and balances the needs of multiple stakeholders.
For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders.
Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.
Builds Networks Effectively builds formal and informal relationship networks inside and outside the organization.
For example, engages with a wide network, across many functions, disciplines, and business units, to add value to organizational efforts.
Leverages a wide network to provide insight and influence outcomes.
Interpersonal Savvy Relates openly and comfortably with diverse groups of people.
For example, recognizes even subtle social cues and nimbly responds to others' needs and preferences.
Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration.
Builds rapport with ease.
Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations.
For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective.
Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.
Decision Quality Makes good and timely decisions that keep the organization moving forward.
For example, knows when to act independently and when to escalate issues.
Integrates various inputs, decision criteria, and trade-offs to make effective decisions.
Typically makes good independent decisions.
SKILLS Action Planning Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Commercial Acumen Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
Data Collection and Analysis Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.
Assessment Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Brand Management and Development Works with guidance (but not constant supervision) to maximize a brand's impact and market value by managing and developing all aspects of the brand.
Presentation skills Uses comprehensive knowledge and skills to communicate with other people independently while providing guidance and training to others on speaking in a clear, concise and compelling manner.
Managing Change Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
Verbal Communication Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
Planning and Organizing Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Maintains the Relationship Uses comprehensive knowledge and skills to act independently while guiding and training others to continuously provide effective solutions and value to the client's organization.
Communicates successes and challenges.
Makes measurable contributions.
Monitors client value perception Manages Buyer Indifference Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
Acknolwedges indifference.
Identifies new needs or opportunities.
Probes for relevance to proceed.
Probes to understand indifference Navigates Customer Challenges Operates as a recognized expert to navigate conversations in which the customer is frustrated or unhappy with the organization.
Typically known as a subject matter authority.
Assists multiple customers simultaneously.
Defuses customer tension.
Explains and addresses customer issues.
Keeps promises made to the customer.
Listens nondefensively to angry/upset customers.
Offers appropriate goodwill gestures.
Prepares for commonly encountered customer challenges Strengthens Customer Connections Operates as a recognized expert to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences.
Typically known as a subject matter authority.
Acknowledges what the customer says.
Affirms the customer's choices.
Appreciates what the customer does, Assures the customer of the organization's commitment.
Avoids technical or industry-specific jargon.
Chooses customer-focused words and phrases.
Connects on a personal level.
Demonstrates a willingness to help customers.
Transitions a customer to another service provider.
EXPERIENCE General Experience Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years) Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free WorkplaceTo review our Privacy Policy, click here.
Shift Type:
Job ID:
R25539-1 Recommended Skills Account Management Adaptability Auditing Brand Awareness Business Planning Business Processes Estimated Salary: $20 to $28 per hour based on qualifications.
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